{"id":7581,"date":"2025-03-13T17:26:46","date_gmt":"2025-03-13T14:26:46","guid":{"rendered":"https:\/\/eldon.qodeinteractive.com\/?page_id=7581"},"modified":"2025-08-21T13:00:57","modified_gmt":"2025-08-21T10:00:57","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/memoritory.com\/en\/refund-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n\r\n\r\n<h1 data-start=\"280\" data-end=\"309\">Refund and Returns Policy<\/h1>\r\n<p data-start=\"311\" data-end=\"445\"><strong data-start=\"311\" data-end=\"330\">1. Product Type<\/strong><br data-start=\"330\" data-end=\"333\" \/>All products purchased through Memoritory are <strong data-start=\"379\" data-end=\"396\">digital goods<\/strong>. We do not sell or ship any physical products.<\/p>\r\n<p data-start=\"447\" data-end=\"838\"><strong data-start=\"447\" data-end=\"473\">2. Right of Withdrawal<\/strong><br data-start=\"473\" data-end=\"476\" \/>For digital content, once the order is confirmed and the product has been delivered, the <strong data-start=\"565\" data-end=\"619\">right of withdrawal or cancellation does not apply<\/strong>. By completing the purchase, the customer expressly agrees to the immediate preparation and delivery of the digital product, thereby waiving the statutory right of withdrawal (where applicable, such as in the EU\/UK).<\/p>\r\n<p data-start=\"840\" data-end=\"880\"><strong data-start=\"840\" data-end=\"878\">3. Refund &amp; Replacement Conditions<\/strong><\/p>\r\n<ul data-start=\"881\" data-end=\"1455\">\r\n<li data-start=\"881\" data-end=\"1035\">\r\n<p data-start=\"883\" data-end=\"1035\">If the delivered digital product is defective, incomplete, or not functioning as intended, the customer must contact us within <strong data-start=\"1010\" data-end=\"1032\">3 days of delivery<\/strong>.<\/p>\r\n<\/li>\r\n<li data-start=\"1036\" data-end=\"1179\">\r\n<p data-start=\"1038\" data-end=\"1179\">After reviewing the case, if the issue is found to be on our side, the product will either be re-delivered or a full refund will be issued.<\/p>\r\n<\/li>\r\n<li data-start=\"1180\" data-end=\"1280\">\r\n<p data-start=\"1182\" data-end=\"1280\">Refunds will always be made using the <strong data-start=\"1220\" data-end=\"1243\">same payment method<\/strong> used for the original transaction.<\/p>\r\n<\/li>\r\n<li data-start=\"1281\" data-end=\"1455\">\r\n<p data-start=\"1283\" data-end=\"1455\">Refunds or returns will not be accepted for reasons such as incorrect product selection, incorrect information provided by the customer, or change of personal preference.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"1457\" data-end=\"1559\"><strong data-start=\"1457\" data-end=\"1471\">4. Contact<\/strong><br data-start=\"1471\" data-end=\"1474\" \/>For refund or support requests, please contact us at:<br data-start=\"1527\" data-end=\"1530\" \/>\ud83d\udce7 <strong data-start=\"1533\" data-end=\"1557\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1535\" data-end=\"1555\">hello@memoritory.com<\/a><\/strong><\/p>\r\n<p data-start=\"1561\" data-end=\"1577\"><strong data-start=\"1561\" data-end=\"1575\">5. Summary<\/strong><\/p>\r\n<ul data-start=\"1578\" data-end=\"1748\">\r\n<li data-start=\"1578\" data-end=\"1639\">\r\n<p data-start=\"1580\" data-end=\"1639\">Digital products are <strong data-start=\"1601\" data-end=\"1619\">non-refundable<\/strong> unless defective.<\/p>\r\n<\/li>\r\n<li data-start=\"1640\" data-end=\"1748\">\r\n<p data-start=\"1642\" data-end=\"1748\">If a problem occurs due to our fault, you may request a refund or replacement within 3 days of delivery.<\/p>\r\n<\/li>\r\n<\/ul>\r\n","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy 1. Product TypeAll products purchased through Memoritory are digital goods. We do not sell or ship [&hellip;]<\/p>\n","protected":false},"author":990013,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7581","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Memoritory<\/title>\n<meta name=\"description\" content=\"Refund and Returns | Learn about Memoritory\u2019s policy on returns, cancellations, and refunds. 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